Business process redesign

Organizational redesign and process optimization

People at the heart of a transformation made possible by technology.

The key challenges of internal transformation

An internal transformation journey demands both vision and engagement, but legacy structures and inefficient processes can often stifle progress. Digital360 tackles these challenges with an integrated approach. We help organisations evolve in a lean, sustainable way, empowering their people and optimising processes by leveraging the full potential of technology. This is how we deliver tangible, lasting results.

40%

of organizations will implement leaner structures by 2026.
Source: Gartner

65%

of companies that focus on digital transformation see more efficient processes.
Source: ISTAT

50%

of companies detect greater competitiveness after process optimization.
Source: Il Sole 24 Ore

Enhance and innovate your organization

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Key steps in organisational & process redesign

An effective transformation journey begins with a deep understanding of the business strategy, an analysis of the current state, and the identification of pain points to define clear objectives and KPIs.

Communication, co-design, and enabling technologies pave the way for new organisational and operational models, while structured management and continuous monitoring ensure adoption, efficiency, and constant improvement.

Current State Analysis
A thorough analysis of your existing structure and processes allows us to identify strengths and weaknesses, providing a solid foundation upon which to build an effective and sustainable change programme.
Identifying Pain Points
Pinpointing organisational inefficiencies and obstacles enables targeted interventions, eliminating bottlenecks and streamlining workflows to improve productivity.
Defining Objectives & KPIs
Establishing clear, measurable objectives guides all design choices and ensures every action is aligned with the company's strategic priorities, driving tangible results.
Communication & Engagement
Clearly communicating the goals and benefits of the transformation journey actively engages your people, reinforces a shared corporate vision, and creates the conditions for responsible and motivated participation.
Co-designing New Models
Actively involving your people in the design of new structures and processes drives adoption of the change, leverages internal expertise, and stimulates shared innovation.
Identifying Enabling technologies
Analysing and selecting the most suitable technologies enables new organisational models, integrating tools that simplify processes and enhance operational efficiency.
Defining the transformation roadmap
A detailed roadmap guides the implementation of new initiatives, defining timelines, resources, and responsibilities to ensure coherence and control throughout the transformation journey.
Implementation & Monitoring
A phased adoption of new processes, supported by targeted training programmes, facilitates a smooth transition. Constant monitoring of results allows us to assess the impact of initiatives and activate continuous optimisation.
Change management
We provide structured change management to support your people through the transition, managing resistance and fostering a culture that embraces the new ways of working to ensure long-term success.
The Benefits of Organisational & Process Optimisation

Redesigning your organisation and processes can:

  • Increase efficiency and productivity
  • Enhance flexibility and responsiveness
  • Empower and motivate your people
  • Improve collaboration and communication
  • Foster innovation and sustainable growth
  • Strengthen your competitive edge

Digital360 Services for Organization & Process Redesign

We design and deliver transformation journeys that act on organisation, processes, and technology, keeping people at the centre and promoting a harmonious change that integrates compliance and security by design.

Adoption of new ways of working

We guide the introduction of new operational methods, ensuring a smooth transition to redesigned organisational models and processes, with a focus on employee engagement and motivation.

Business process redesign

We develop detailed roadmaps to guide the evolution of your organisation and processes, outlining phases, objectives, and priorities to ensure a structured and measurable journey.

Change management

We define and implement change management and communication strategies to actively involve your people and ensure the effective and lasting adoption of the new model.

Compliance and Security management

We implement practices and solutions that guarantee compliance and security requirements at every stage of the transformation, from initial design to final adoption.

Defining the path of transformation

We develop detailed roadmaps to guide the evolution of your organisation and processes, outlining phases, objectives, and priorities to ensure a structured and measurable journey.

Introduction of new technologies

We oversee the selection, integration, and implementation of the most suitable technologies to support the transformation, ensuring all solutions are fully aligned with your business objectives.

Rethinking the organizational structure

We analyse and restructure business processes to improve their efficiency and effectiveness, optimising resource allocation and aligning them closely with your strategic and transformation goals.

Understanding and formalization of challenges

We review and optimise your organisational structure to ensure effective alignment with your transformation goals, improving operational efficiency and the organisation's capacity to adapt.